A look back at Garmin inReach’s Emergency use in 2024

2024 inReach SOS Year in Review

2024 saw changes in the primary activities leading to inReach SOS message triggers, suggesting that users are exploring different outdoor environments and using their devices in various ways. There was also an increase in the reasons for triggering an SOS message, including incidents related to natural disasters.

Since 2011, inReach satellite technology has enabled individuals to communicate globally, send and receive messages outside mobile coverage areas, navigate with detailed mapping, and track and share their locations. When required, users can send an SOS message to the Garmin Response international emergency coordination centre, where trained staff are available around the clock to respond to incidents, track devices, and coordinate with emergency services to facilitate assistance.

With the release of the inReach Messenger Plus in 2024, users gained the capability to exchange photo and voice messages via satellite, marking a significant development for those venturing beyond mobile service areas. This feature extends to SOS situations, allowing response coordinators to receive real-time visual and audio details of emergencies.

Where were SOS incidents triggered?

The locations of SOS incidents demonstrate the reach of the global Iridium satellite network, the widespread use of inReach technology, and the Garmin Response team’s ability to establish timely connections with emergency resources. This year, inReach devices were used in response to natural disasters such as hurricanes, flash floods, and wildfires. Rescues ranged from local police and ambulance responses for remote vehicle accidents to complex helicopter operations on Mount Everest. Emergency assistance was coordinated worldwide for bicycle accidents, rattlesnake bites, stranded boaters, avalanche incidents, lost hikers, and injured climbers.

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Source Garmin.com

What were people doing when they triggered an SOS message?

The 2024 data on SOS incidents highlights the various activities in which users rely on their devices. While hiking and driving remained the most common activities leading to SOS messages, there was an increase in dirt biking and rafting incidents. Additional increases were noted in camping and mountain biking, with seasonal variations showing rises in snowmobiling and backcountry skiing during winter, boating in summer, and hunting in autumn. Other significant activities included climbing, off-roading, paddle sports, and cycling.

Why were people triggering an SOS message?

Injuries continued to be the most frequent reason for SOS incidents. Motor vehicle accidents and mechanical failures were also common, reinforcing the role of inReach devices in vehicle emergency preparedness. Medical issues, stranded individuals, and lost parties rounded out the top five causes. Comparisons with previous years show a notable rise in medical-related incidents, including altitude sickness, heart conditions, and gastrointestinal problems. Weather-related emergencies, including hurricanes and wildfires, and encounters with wildlife such as bears and rattlesnakes also increased.

Who were people triggering an SOS message for?

SOS messages can be sent on behalf of the user or for others, including those affected by emergencies such as wildfires or vehicle accidents. In 2024, there was a rise in incidents where users triggered SOS messages for themselves, but nearly half were still sent on behalf of another person. This underscores the importance of carrying an inReach device in unexpected situations.

What responses were dispatched for incidents this year?

Helicopters, ambulances, police, and search and rescue teams were the most frequently dispatched resources. There was also an increase in responses from fire officials, likely due to the rise in wildfire-related SOS messages. Users could sometimes conduct self-rescues, accounting for nearly 12% of incidents. Garmin offers search and rescue insurance plans for situations requiring external assistance to provide financial reimbursement for qualified expenses if purchased before an incident occurs.

Acknowledging the responders

Emergency responders play a crucial role in these rescues, dedicating their time and expertise to assisting those in need. Many rescue teams have volunteers who sacrifice significantly to support outdoor enthusiasts facing difficulties. As the year concludes, appreciation is extended to all emergency responders and volunteers who contribute to these life-saving efforts.

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